Questions tagged [sugarcrm]

Questions concerning customization and development within the customer relationship management software "Sugar" by SugarCRM Inc. In order to receive more useful answers quicker, it's strongly recommended to specify the edition and version of the Sugar instance(s) in question, as there are significant differences between the different releases and derivatives.

SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Exchange (for third-party extensions), and user forums. As of 2017, SugarCRM reported two million users.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.

Site: https://www.sugarcrm.com/

Useful resources:

Documentation

SugarCRM Documentation

SugarCRM Community Edition Documentation

Help Forums

SugarCRM Community

1720 questions
5
votes
1 answer

Error "The passwords provided for the Sugar database user do not match. Please re-enter the same passwords in the password fields"

When tried to install the sugarcrm with mysql database. It is showing an error The passwords provided for the Sugar database user do not match. Please re-enter the same passwords in the password fields But the entered passwords for both fields:…
prachu
  • 73
  • 2
  • 7
5
votes
3 answers

Hide Parent Div if Child Table is hidden (display: none)

I've tried searching all over StackOverflow and Google and I've found ideas that I thought would work but nothing seems to help! I'm working in SugarCRM Professional 6.5.5 and I'm trying to hide the parent div of a child table if the table is hidden…
5
votes
3 answers

How can i retrieve all the records from a table in SugarCRM?

I am using Sugar Pro 6.1 and want to know that how can i retrieve all the products with their ids from the products table. I am trying with the following code $sql = "SELECT id, name FROM products order by name"; $result =…
Sheikh Rahat Ali
  • 1,243
  • 7
  • 36
  • 61
4
votes
2 answers

How can I populate a dropdown box automatically with the data in a table of sugarcrm?

I want to create a dropdown list in sugarcrm custom module and auto populate it using the data in the sugar database. Dropdown options should be fetched from table. Name column will be displayed as option display text and ID as option value. Can…
sabna
  • 67
  • 2
  • 5
4
votes
0 answers

Adding New Data Type(Module Object) In SugarCRM Module Builder

I need to create new object type which need to be available in Module Builder while creating new and modifying existing modules. It should be listed with "Person", "Basic" etc.
mark rammmy
  • 1,450
  • 4
  • 27
  • 59
4
votes
1 answer

SugarCRM Account Contact relationship REST API

In SugarCRM 6.0.0 I need to create a relationship between an Account and a Contact via the REST webservices API. I have tried these methods in both ways (Account -> Contact, Contact -> Account) to no avail: $method = 'set_relationship'; $params =…
Jeroen
  • 267
  • 6
  • 20
4
votes
3 answers

Why am I getting "Exception: (404, u'Not Found')" with Suds

I am trying to connect to SugarCRM soap services (what's the correct terminology?) using Suds: from suds.client import Client url = "http://localhost/sugarcrm/soap.php?wsdl" client = Client(url) session = client.service.login("usr", "pwd") But the…
tshepang
  • 10,772
  • 21
  • 84
  • 127
4
votes
2 answers

Commands out of sync; you can't run this command now in SugarCRM using mysql stored procedure

This is my code below: public function listParkedAccounts($days = NULL) { global $db; $days_db = (empty($days))?"7":$days; $stmt = "CALL parked_accounts('.$days_db.')"; $result = $db->query($stmt,true,'Failed to fetch aged…
hungrykoala
  • 1,030
  • 1
  • 11
  • 27
4
votes
2 answers

SuiteCRM: Redirect to editview from beforesave hook logic

Redirect to editview from beforesave hook logic I am trying to redirect from before save hook logic if an error occurs in it.It should redirect to edit view with error.I am using this code: function ShowError($errorMsg,$beanID){ try{ …
4
votes
2 answers

How can I remove or hide Global Links from login screen in SugarCRM?

I am using SugarCRM 6.5 community edition. There are "globalLinks" on Login screen. I don't want these links Employees, Support, About on login page. How can i remove it from login page only?
4
votes
6 answers

How to work with SuiteCRM via GIT

My company took a terrible decision. They decided to use SuiteCRM, someone installed it for them, and now i should support and develop it. We should customize it a lot and of course it's needed to create many relationships, custom fields, e.t.c.…
4
votes
1 answer

SuiteCRM, sugarCRM : Modifying the name of subpanels

Modifying the name of subpanels using studio works perfectly, but when i do quick repair and rebuild or when i clear simply the cache, i lose the modifications. Thank you for your help ! Best regards.
Hachim IDRISSI
  • 217
  • 2
  • 10
4
votes
1 answer

Integrating SugarCRM with Microsoft Exchange Server

What I need is a connector for integrating SugarCRM with Microsoft Exchange server. I am using SugarCRM CE 6.0.2
Gaurav Sharma
  • 3,834
  • 14
  • 45
  • 71
4
votes
1 answer

Users, Roles, and Security Groups Management - How to Set up a Downline in SuiteCRM

SuiteCRM 7.5.1 - In Reference to using Users, Roles, and the Security Groups within SuiteCRM specifically. So, I have a specific setup and I've looked through and read lots of documentation and tried my best to wrap my head around how SuiteCRM does…
Josh Whitlow
  • 433
  • 5
  • 21
4
votes
1 answer

need help to understand this PHP api and access it using Ruby

Here is the documentation for the SugarCRM 5.5 API: set_relationship http://developers.sugarcrm.com/docs/PRO/5.5/Developer_Guides/-docs-Developer_Guides-Sugar_Developer_Guide_5.5.1-Chapter%202%20Application%20Framework.html#9000526 This is the gem…
Satchel
  • 15,436
  • 22
  • 100
  • 180