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Questions tagged [sugarcrm]

Questions concerning customization and development within the customer relationship management software "Sugar" by SugarCRM Inc. In order to receive more useful answers quicker, it's strongly recommended to specify the edition and version of the Sugar instance(s) in question, as there are significant differences between the different releases and derivatives.

SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Exchange (for third-party extensions), and user forums. As of 2017, SugarCRM reported two million users.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.

Site: https://www.sugarcrm.com/

Useful resources:

Documentation

SugarCRM Documentation

SugarCRM Community Edition Documentation

Help Forums

SugarCRM Community

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Paypal Return url is truncated

Paypal return url truncates the Query String. My Paypal return url is : $returnURL = "http://localhost/eko/index.php?module=UserPlans&action=PaymentSuccess&Response=success"; and it is truncated after paypal adds up token and payer id. truncated…
Umar Adil
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How to add fields in a module?

I am currently using SugarCRM Version 6.5.16 (Build 1082) Community Edition. I need to add a field called redeem points under the Sales Module. After exploring studio, I cannot find any modules under the name of Sales. However I will need the field…
user3065807
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how to change title in top left hand corner of sugarcrm logo?

I am using Version 6.5.16 (Build 1082) of community edition sugarcrm, I need to change title in top left hand corner of sugarcrm logo to another logo picture. May I know how am I suppose to do it? thanks
user3065807
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Can I add custom id for a record in SugarCRM?

Can I somehow add a custom id for records in SugarCRM? I would like to connect records from the database by their ids but they are added automaticly. Can I write a custom id for them?
kpg9
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SugarCRM server Dependencies Document for Linux

We are upgrading Apache and PHP on our servers. As fresh apache is compiled one, is there any specific list of modules required to run SugarCRM smoothly? What I need is 1. Specific List of Apache modules required for SugarCRM 2. Specific List of…
Sagar Salunkhe
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how to update or insert the records in the sugarcrm after the marketing crms target status changed?

how can i update or insert the records in the sales crm after the marketing crms target status changed . i tried by exporting all the marketing targets having particular status and imported into sales. But i want to do this automatically . i have…
user3016151
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What does $bean stand for and can I get SQL data in a field in SugarCRM?

What does $bean stand for in this code:
kpg9
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why
are not stored in database while importing csv in sugarcrm

why html tags are not stored in database while importing csv in sugarcrm Please help me, i am using sugar version 6.5.16 . While importing CSV data with html tag ,data is not storing in database.
user3016151
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Adding a contact to prospect/target list in SugarCRM

Im using C# to try and add a known contact to a known prospect list. I have the ID for both of the instances. Im trying to use set_relationsip to do it but im getting no where, i have been abe to add a contact to a opportunity and account but not…
user2031303
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Change Front page for anonymous user in sugarcrm?

What I Want ? I want my sugarcrm site Look like a normal site like any other site. on which their is Home, About us, Contact us and LOgin options are their? What I have done ? when I see the url of my site it look like…
ajaykumar
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DocuSign Sugarcrm Module Integration giving internal server 500 error

I am using this module (http://www.sugarforge.org/projects/docusignsugar-1/) for Sugarcrm and Docusign integration. After much effort I was able to connect both systems and its working however, its showing an internal server error when it sends the…
Rashid Akram
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Sugarcrm rest api. login attempt failed please check the username and password

i have read documentation and post about the rest api but didn't find any answer to my issue. the command i have use to test it : curl -H "Accept: application/json" -X POST -d…
jacques
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Upgrade-safe customizations to SugarCRM's WebToLeadCapture.php

We are using SugarCRM Professional 6.4.2 hosted on our own LAMP server. For the sake of privacy, I want to override the way /modules/Campaigns/WebToLeadCapture.php handles the "redirect" destination. Currently it includes all the form field data as…
nmjk
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How to insert data into sub-tables of a Module using SugarBean

How do I insert a data in a sub-table of a module? for example I have this module: MainModule it's table is mainmodule, and the module's sub-table is mainmodule_sub. so I wanna know how to insert a data into mainmodule_sub using SugarBean. For a…
Derek
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Best way to work out elapsed between two timestamps when including an on-hold time period

I am creating a sort of ticketing system where cases are created and have a set time period to be answered in. The start-time is stored in the database as a timestamp e.g. 2013-10-16 01:39:00, datetime field in mysql. There is also a resolve-by…
user794846
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