Questions tagged [rocket.chat]

https://rocket.chat, an open-source web server/client chat application, featuring livechat, video conference, screensharing, file uploads, role-based permissions, native apps, and much more, licensed under MIT; Use this tag for questions regarding deployment, configuration, maintenance, architecture or general coding help. For questions about general use, not development or programming, use https://github.com/RocketChat/Rocket.Chat/issues.

Rocket.Chat is an MIT licensed open-source chat application developed in , meaning it runs on a backend, backed by a database. Its features include (but are not limited to) live chat, video conference, screensharing, file uploads, role-based permissions, native apps, internationalized UI, rich media, notifications, integrations to hubot and webhooks, full-text and regex search within history, several text decorators such as markdown, KaTeX, emojis and much more. Rocket.Chat currently supports importing data from Slack and Hipchat.

Rocket.Chat can be deployed in a multitude of environments, such as:

Tag Usage

These are the types of question you should be using StackOverflow for:

  • How do I?
  • I got this error, why?

If you are sure it's a bug or you have an awesome idea on how to improve Rocket.Chat, please open an issue in GitHub. If you need to discuss why a feature is not implemented or when it will be, please join us on our Demo Server and look for these channels: #support, #dev, #contributors.

Asking questions

Please refer to the Asking section of StackOverflow before asking questions.

Mention which browser the code is having problems on, and what error messages, if any, were thrown by the browser (use the Developer Tools for your browser to see these messages). If the question is browser-specific, use tags , , , , etc.

If the problem is a server issue, please include the log output. If you can't see anything relevant in the server log, make sure the output setting is set to 2 - Errors, Information and Debug in Rocket.Chat's Administration > Logs > Log Level.

If you think you found a security issue, please email the details to Rocket.Chat’s security team at security@rocket.chat before posting it to StackOverflow or any other issue tracker. Our security team will respond to confirm receipt of your message, review and plan the mitigation of the issue appropriately, as well as set a timeline for a new release or patch and will also make sure you are given credit for the discovery. Please follow these guidelines when reporting security issues.

Here are some suggested things to include, when applicable, which may help us troubleshoot a problem:

  • Operating System / Version / Architecture (64 bit?)
  • Browser type & Version (if web app), any browser add-ons which may be involved (e.g. AdBlocker, NoScript, etc.)
  • Desktop Environment (if desktop app) / Version
  • Rocket.Chat edition / Version or build number
  • Relevant snippets from your error logs
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npm start meteor fails at meteor npm i && meteor

I have been trying to set up development machine for Rocket.Chat on Ubuntu 16.04. Followed the steps given for prerequisite installations on the site and trying to execute npm start meteor. However the process fails at command meteor npm i &&…
sdpolke
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Is it possible to populate files in a channel from a directory?

I operate a game which maintains various player log files in a directory in .txt format. I would like to mirror all of the .txt files in this directory in a support channel appearing as if you would manually upload them (showing in the right sidebar…
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How to change the Rocket Chat Data Directory

I have installed the Rocket Chat by following the steps provided here https://rocket.chat/docs/installation/manual-installation/ubuntu/snaps/ I have ubuntu server [Ubuntu 16.04.1] To store the data [files], I would want to make use of this…
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Is it possible to migrate the data from an old version of rocket.chat to a new version running with snaps?

I have an old version (0.17) of rocket.chat running on Ubuntu(14.04.5). Is it possible to migrate the data to a new version running with snaps?
m.g.
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Using Push notifications behind corporate proxy. Is this possible?

I am running a Rocket Chat 3.7.1 docker compose instance behind a corporate proxy server and we are having trouble getting push notifications working. Has anyone been able to get this working before? If so could you share the details of how you got…
LanceHaig
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Meteor build not working

"meteor build" not working for me http://screencast.com/t/iOjtsnA2l I am on ubuntu 14 - Amazon Web Services (AWS) And I used these steps https://rocket.chat/docs/developer-guides/pre-requisites/ Thanks for your help.
MedBou
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Rocket.Chat iOS App after start

Is it possible setup Rocket.Chat iOS App to automaticaly going into specific room after start/restart?
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Mongodb with node is using high cpu usage on Docker

Hi I've installed Rocket.chat on ubuntu Aws micro instance, It running with Nginx, MongoDB, and node, where MongoDB is running with docker image mongo:3.0 It was running smoothly on the day of installation but after some times It server was getting…
Ankit Balyan
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Clients continue to reload after restarting rocket server

I am running 0.37.1 docker images with an nginx proxy in the front. Running on RH7 instance. Whenever I restart the Rocket chat server the clients on my mac and Android phone both have issues. The mac client will continually refresh. I have to…
LanceHaig
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Running rocket.chat on docker composer. Where are source codes?

This is probably a stupid question but I am running rocket.chat deployed w/ docker compose. I'm trying to customize the app but I don't know where to access the source codes. I don't really have full grasp of what docker is. Their docs are too…
inertia
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How to configure own server address in RocketChat Cordova

I have download and build the RocketChat cordova android application Sucessfully, but by default it points to the demo server i.e "https://demo.rocket.chat" I have created my own server for the chat application . How do i configure my own server in…
BalaramNayak
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Can't run Rocket.Chat server on Ubuntu without Docker

I've been following this tutorial to install Rocket.Chat on Ubuntu: https://github.com/RocketChat/Rocket.Chat/wiki/Deploy-Rocket.Chat-without-docker Everything looks good until I try to run the server with node main.js: Error: failed to connect to…
Grégoire Borel
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Rocket.chat video calling not working properly

I am seeing my own video in rocket.chat instead of the person whom I am chatting with. Do you know what could cause this to happen?
gokul89
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Would it be possible for me to connect to the RocketChat application that is on the official IOS site with RocketChat sever that I have made?

Would it be possible for me to connect to the RocketChat application that is on the official IOS site with RocketChat sever that I have made? It seems that It can only be connected through Official SAAS by long odds.
user3395249
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Rocket Chat cannot enable SSL using Caddy: libdns.so.162 not found

I installed rocket chat using snap, following the documentation here. Now I am trying to enable SSL following the documentation: Auto SSL with Snaps. However, the following error shows up: $ sudo snap set rocketchat-server https=enable error: cannot…
Sumit Dey
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