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A few weeks ago my website started out of nowhere to redirect to a Facebook campaign (I haven't made any major changes when it comes to my plugins - using the same ones since November and the campaigns are running since September). Because of this I keep on receiving a 'Too many redirects error' every few minutes/hours.

When I enter my website URL (https://example.org), I end up on something that looks like this: https://example.org/?utm_source=facebook&utm_medium=cpc&utm_campaign=Lookalilke%20Clienti%2FEngaged&utm_content=Eggplant%20CA&fbclid=IwAR0KlymGRTPvafRhthSIoQt8JHc6bQ_4UWcgMB-zCZ1_PT-OgFXXwy51qBQ_aem_AfEQvjgrHGueFbDdplud55qRbdyYLVhw5FQsQVLYy6fEE3vYIdKqA13JeDiOc0cciBMBO1D_BpB1XA_odGCExeqbaafBoBnnX8uWMcBf6zzpXQ

At the beginning I thought that it might be a plugin's fault. I deleted the plugin I was using for Google Analytics and installed another one. Unfortunately, the problem persisted. It only disappeared after I deleted the campaign it was redirecting to (it was always the same campaign).

After one week of having no redirects, I notice that it started again, this time it picks up the UTM tags of a different campaign...

Has anyone encountered this before? Is there a solution to this problem?

aelrida
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  • Hi, just want to add that I have to same problem. Have not found the reason nor a solution yet unfortunately. – Olts Mar 14 '21 at 11:32
  • Have you found a solution already? – Olts Mar 16 '21 at 08:58
  • Unfortunately, no. The only thing that seems to work for me is deleting the Facebook campaigns. So far, I had to delete two of them... – aelrida Mar 17 '21 at 09:08

1 Answers1

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I am experiencing this same issue now on a client's website, but I don't have access to their Facebook campaigns. I was able to temporarily correct the issue by modifying the wp-config.php file to auto-clear cookies on each visit. Added the following code here:

define('ADMIN_COOKIE_PATH', '/');
define('COOKIE_DOMAIN', '');
define('COOKIEPATH', '');
define('SITECOOKIEPATH', '');

Unfortunately, the issue has now re-appeared. Looks like i will have to ask client to delete the FB campaign unless someone else has come up with a solution?

kickstartAA
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