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I'm trying to replace the bank account info for my App Store Connect. However when I go to the Agreements, Tax and Banking section, I can only view and do some minor changes to my existing bank account info but there's no way to add a new bank account. I can confirm my Apple ID is an agent with Admin and Legal roles.

Agreement, Tax and Banking page

May I know where do I actually add a new bank account?

Kelvin Low
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  • There is no automated process to change or add bank accounts. Click "Contact Us" at the bottom of the screen and submit a request to the finance support team. – Paulw11 Dec 18 '18 at 04:05
  • Did you update the current bank account type? – Kelvin Tan Dec 18 '18 at 06:08
  • @KelvinTan I just did, and now I can only view the bank details but not able to edit anymore. Anyway this doesn't solve the main problem. – Kelvin Low Dec 18 '18 at 07:48
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    @Paulw11 I can't believe that's the only way to change bank accounts. :( – Kelvin Low Dec 18 '18 at 07:50
  • I guess it isn’t something you do very often and Apple wants it to be secure; Some accounts would have millions of dollars going through them. – Paulw11 Dec 18 '18 at 07:56
  • Apple keeps updating the applestore connect's interface. I guess they will fix this issue in the future. If you need to replace the bank info now, you need to contact them for help. – Kelvin Tan Dec 18 '18 at 08:32
  • I have only had to change my banking details once in 7 years, and that was about 2 years ago. It was a support request then, as it is now. I don't think they will ever change this. – Paulw11 Dec 19 '18 at 03:26

2 Answers2

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In App Store Connect, try Agreements -> Paid Applications -> Bank Accounts -> Edit. I see some options there, including "Replace with New Account".

Aidan
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    This worked for me - I can add/change bank accounts from here (although I haven't gone through with it yet). It's worth noting that "Paid Applications" is under the Type column and looks like a piece of plain text, but it's clickable. Terrible discoverability all round. – Adrian Feb 05 '19 at 23:25
  • Crazy! So you cannot change the bank account by navigating to Bank Accounts, but only via the method mentioned by Adrian on 5th Feb 2019. Thanks!! – smat88dd Dec 04 '20 at 08:07
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I wanted to change only my Bank Address. I could not do, because all the other information was the same.

I contacted Apple and they called me after a few minutes. I explained the issue, and they asked me to try again. It worked.

mahan
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