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Questions tagged [app-store-connect]

Use this tag for questions related to Apple's App Store Connect. Do not post questions related to needing support and issues with the website. Only post questions related to using AppStore Connect in relation to developing your app.

App Store Connect is a suite of web-based tools for managing content sold on the iOS App Store and Mac App Store. As a paid member of the Apple Developer Program, you'll use this tool to manage apps, agreements, tax and banking information, sales reports and more.

After Apps Are Available on the Store, App Store Connect provides information about your app, including sales numbers, download numbers, and your earnings. You can find information from your customers’ experience with your app, such as customer reviews, crash reports, and the top scores reported in Game Center leaderboards.

Prior to June 2018, App Store Connect was known as iTunes Connect.

The official website for App Store Connect is: https://appstoreconnect.apple.com

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Xcode 7 error: "Missing iOS Distribution signing identity for ..."

I tried to upload my App to iTunes Connect resp. AppStore and got the following error: Failed to locate or generate matching signing assets Xcode attempted to locate or generate matching signing assets and failed to do so because of the following…
Awsed
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This action could not be completed. Try Again (-22421)

I am trying to upload an Apple TV App to the App Store for testing purposes, but I got the issue: This Action could not be completed. Try Again (-22421) as in the below image: So what can I do?
Nimisha Ranipa
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Missing Compliance in Status when I add built for internal testing in Test Flight.How to solve?

When I added my latest build for internal testing with TestFlight, I saw that it had a "Missing Compliance" status. Is this a major problem? Why does this appear? How can I resolve this issue?
Chandan Jee
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Images can't contain alpha channels or transparencies

Apple has released new version of iTunes Connect & I got an error message when I tried to set Screenshots on itunes connect for my app. "Images can't contain alpha channels or transparencies."
Yasika Patel
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5 answers

Proper way to renew distribution certificate for iOS

My distribution certificate is expiring on June 7th, along with all of my provisioning files. How do I properly renew it? Should I revoke it now and request a new one? If I do that than will all my live apps be taken down?
user1413558
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8 answers

iTunes Connect: How to choose a good SKU?

I'm reading the iTunes Connect Developer Guide as I'm trying to add a new application to iTunes Connect. I'm a bit confused about the SKU number which I should provide. On page 81 in the above developer guide they provide an example of their data…
dhrm
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No accounts with iTunes Connect access have been found for the team

In Xcode, when I try to Product > Archive > Validate App I get the error: No accounts with iTunes Connect access have been found for the team "TEAM_NAME". iTunes Connect access is required for App Store distribution. and/or No accounts with App…
John
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Submit to App Store issues: Unsupported Architecture x86

So I am trying to use the Shopify API. When I archive the app and validate it then there are no issues but when I submit it to the app store then it gives me the following issues. ERROR ITMS-90087: "Unsupported Architecture. Your executable…
Saurabh Jain
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Error ITMS-90717: "Invalid App Store Icon"

When I tried to submit an App to Itunes Connect I got the following error. iTunes Store Operation Failed Error ITMS-90717: "Invalid App Store Icon. The App Store Icon in the asset catalog in 'YourApp.app' can't be transparent nor contain an alpha…
Haroldo Gondim
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ITSAppUsesNonExemptEncryption export compliance while internal testing?

I got this message while selecting build for internal testing.it says about setting ITSAppUsesNonExemptEncryption in info.plist what does it mean? is it necessary?
Avijit Nagare
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30 answers

My prerelease app has been "processing" for over a week in iTunes Connect, what gives?

I used Xcode 6.1.1 to upload a new version of a prerelease app to iTunes Connect so I could distribute it to my external beta testers. I've done this with two versions of the same app previously and it worked fine. But this time, the upload was…
Robert Atkins
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18 answers

iTunes Connect Screenshots Sizes for all iOS (iPhone/iPad/Apple Watch) devices

I'm trying to submit a new application to the App Store but now Apple requires screenshots for iPhones of 4.7 inch and 5.5 inch. Anyone has these screenshot specifications (size)? I tried with: 640 x 1136 (portrait) 640 x 1096 (portrait) 1136 x…
EO Games and Apps
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ERROR ITMS-9000: "Redundant Binary Upload. There already exists a binary upload with build version '1.0' for train '1.0'"

I am trying to upload my build on iTunes Connect via Xcode 5.1.1 but it is continuously showing that it is loading and app is not getting uploaded. So I have tried uploading with Application Loader but its showing the below error: ERROR ITMS-9000:…
Dhara
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10 answers

"Too many symbol files" after successfully submitting my apps

I downloaded Xcode 6 GM and submitted two Swift apps to the app store today. Both passed all pre-upload verification and all the other stuff they had to pass and were successfully submitted. But then I got two emails from Apple... one for each…
Jim Barber
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25 answers

Build not visible in itunes connect

I want to test in app purchases therefore I uploaded build with xcode. I can see the build under "Prerelase" but not in "Versions". How long does it take to show up in "Versions"? It's been 30 minutes
user3364192
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