• Working as a Software Developer with Amdocs on Amdocs CRM, a suite of customer solutions help organizations to deliver a unified view of the customer, and act as a single point solution for sales, support, ordering and analytics.

• Contributing to its various enhancements, improvisations and roll-ups, also responsible for fixing the bugs ensuring BWC.

• Providing remote support of existing systems, resolution of system/application issues on Omni Channel Widgets hosted on CRM, OMS, Billing Application and Amdocs Customer Interaction Manager in Amdocs Suites 8.x, 9.x and upcoming version 10.

• Providing easy customization solutions in extended forms to customers.