the effectiveness, efficiency and satisfaction with which specified users achieve specified goals in particular environments. This covers ease of use and learnability of software applications, websites, processes, or anything a human interacts with.
The ISO definition of usability:
The effectiveness, efficiency and satisfaction with which specified users achieve specified goals in particular environments.
Effectiveness: the accuracy and completeness with which specified users can achieve specified goals in particular environments.
Efficiency: the resources expended in relation to the accuracy and completeness of goals achieved. Satisfaction: the comfort and acceptability of the work system to its users and other people affected by its use.
Usability is the ease of use and learnability of a human-made object. The object of use can be a software application, website, book, tool, machine, process, or anything a human interacts with. [...]