We've just launched our subscription-based app. We did thorough testing and everything was OK. However, when we lauched the production version something seems wrong. We have received purchases from users and validated them via the Google Play Developer Api and every purchase seems OK. But, if I go to Publisher Play Console > "Financial Reports > Subscriptions" it indicates that there is no revenue.
Checking on the Play Console mobile App indicates that the orders are there but they are shown as "The customer's payment was successfully charged $0", all of them. I can't seem to find any literature on the internet that could point me to what's wrong or what we are missing.
Can somebody advise me if we missed a step along the way?