getting CondaHTTP error: ssl module not available when trying to update anaconda

Question

Whenever I try to update conda

I get the error below:

An HTTP error occurred when trying to retrieve this URL. HTTP errors are often intermittent, and a simple retry will get you on your way. SSLError(SSLError("Can't connect to HTTPS URL because the SSL module is not available.",),)

I am getting this error inside Cygwin on windows 10

score 1 · Accepted Answer · answered Apr 13 '19 at 18:43

1

I've had the same problem under Windows 10 and resolved it according to this answer : Installing the Win32OpenSSL binaries helped.

answered Apr 13 '19 at 18:43

SmallestUncomputableNumber

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score 0 · Answer 2 · answered Apr 24 '19 at 11:53

You didn't specify which OS you are using. I was having the same problem in Ubuntu (under WSL), and after checking that the anaconda websites were whitelisted in my work network, I solved it by upgrading openssl from 1.1.0g to 1.1.1b.

(geo) user@host:~$sudo apt-get upgrade openssl

(...)

(geo) user@host:~$ openssl version
OpenSSL 1.1.1b  26 Feb 2019

For completeness:

(geo) tams00@74PDLQ2:~$ conda info

     active environment : geo
    active env location : /home/tams00/anaconda3/envs/geo
            shell level : 1
       user config file : /home/tams00/.condarc
 populated config files : /home/tams00/.condarc
          conda version : 4.6.12
    conda-build version : 3.17.6
         python version : 3.7.1.final.0

(...)

score -1 · Answer 3 · edited Dec 13 '19 at 23:47

-1

You may need to enable (disabled by default) the modules/mod_ssl.so within the httpd.conf file. In addition there is also an include for the ssl config file:

# Secure (SSL/TLS) connections
#Include conf/extra/httpd-ssl.conf

edited Dec 13 '19 at 23:47

Dharman

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answered Dec 13 '19 at 17:12

michael masse

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getting CondaHTTP error: ssl module not available when trying to update anaconda

3 Answers3