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A few years ago we developed an OpenLayers webapplication. Everything worked fine until a few weeks ago. The application stopped working in IE11, became very slow in Edge. No problems with other browsers. When I try to debug (by pressing F12) IE crashes. The application is used by a few hundred users, a lot of them use IE.

The application loads a big WFS-file. During 5 to 10 minutes IE "does not respond". After that period IE is back and alive, and the application works normally. This behaviour started a few weeks ago.

I have made a Q&D testaccount and link: http://62.212.154.154/geluidregister/inloggen?u=test123&w=test123 As soon as you load the page IE will hang for a few minutes. If you press F12 during that period IE will crash. After those "few minutes" you can use IE normally. This behaviour started a few weeks ago. Edge is also 'suffering' but doesn't crash. Other browsers have no problems.

Settings:

  • Internet Explorer: Version 11.674.15063.0 Update version 11.0.47 (KB4040685)
  • Installed KB's since september: KB4051613 KB4049179
    KB4041676 KB4040724 KB4038788 KB4038806
  • IE security zone: Protected Mode enabled (translated from Dutch)
  • As far as I know there is no Emulation mode (at least I didn't change any settings in that area)

Tests/checks:

  • Delete cookies and browser history - no results
  • Reset IE setting - no results
  • Run in 'compatibility mode' - no results
  • Test in 'no-Addons mode' - no results
  • Event error after IE crashes (only when I press F12):
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-11-14T08:20:56.300741300Z" /> 
  <EventRecordID>20949</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>COMPUTER57</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>IEXPLORE.EXE</Data> 
  <Data>11.0.15063.608</Data> 
  <Data>324c3bf4</Data> 
  <Data>MSHTML.dll</Data> 
  <Data>11.0.15063.674</Data> 
  <Data>5d4c0b6f</Data> 
  <Data>c00000fd</Data> 
  <Data>004e9e0f</Data> 
  <Data>37b4</Data> 
  <Data>01d35d210863f55d</Data> 
  <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data> 
  <Data>C:\WINDOWS\SYSTEM32\MSHTML.dll</Data> 
  <Data>61f7af7b-f2fc-43e6-98d5-7ee291007ec8</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>

Debugging:

I've tried the following (thanks to IECustomizer Rob):

  • Open blank page
  • Apply setting

    "Always record developer console messages"

  • Press F12 and apply settings:

    "Network recording ON"

    "Break on ALL exceptions"

  • Go to problem website with the dev tool open

But still IE crashes.

Could it be a recent IE/Edge update that's creating this problem?.

Any suggestions?

Regards, Koen

Koen LvB
  • 11
  • 1

0 Answers0