A few years ago we developed an OpenLayers webapplication. Everything worked fine until a few weeks ago. The application stopped working in IE11, became very slow in Edge. No problems with other browsers. When I try to debug (by pressing F12) IE crashes. The application is used by a few hundred users, a lot of them use IE.
The application loads a big WFS-file. During 5 to 10 minutes IE "does not respond". After that period IE is back and alive, and the application works normally. This behaviour started a few weeks ago.
I have made a Q&D testaccount and link: http://62.212.154.154/geluidregister/inloggen?u=test123&w=test123 As soon as you load the page IE will hang for a few minutes. If you press F12 during that period IE will crash. After those "few minutes" you can use IE normally. This behaviour started a few weeks ago. Edge is also 'suffering' but doesn't crash. Other browsers have no problems.
Settings:
- Internet Explorer: Version 11.674.15063.0 Update version 11.0.47 (KB4040685)
- Installed KB's since september:
KB4051613
KB4049179
KB4041676 KB4040724 KB4038788 KB4038806 - IE security zone: Protected Mode enabled (translated from Dutch)
- As far as I know there is no Emulation mode (at least I didn't change any settings in that area)
Tests/checks:
- Delete cookies and browser history - no results
- Reset IE setting - no results
- Run in 'compatibility mode' - no results
- Test in 'no-Addons mode' - no results
- Event error after IE crashes (only when I press F12):
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-11-14T08:20:56.300741300Z" /> <EventRecordID>20949</EventRecordID> <Channel>Application</Channel> <Computer>COMPUTER57</Computer> <Security /> </System> - <EventData> <Data>IEXPLORE.EXE</Data> <Data>11.0.15063.608</Data> <Data>324c3bf4</Data> <Data>MSHTML.dll</Data> <Data>11.0.15063.674</Data> <Data>5d4c0b6f</Data> <Data>c00000fd</Data> <Data>004e9e0f</Data> <Data>37b4</Data> <Data>01d35d210863f55d</Data> <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data> <Data>C:\WINDOWS\SYSTEM32\MSHTML.dll</Data> <Data>61f7af7b-f2fc-43e6-98d5-7ee291007ec8</Data> <Data /> <Data /> </EventData> </Event>
Debugging:
I've tried the following (thanks to IECustomizer Rob):
- Open blank page
Apply setting
"Always record developer console messages"
Press F12 and apply settings:
"Network recording ON"
"Break on ALL exceptions"
- Go to problem website with the dev tool open
But still IE crashes.
Could it be a recent IE/Edge update that's creating this problem?.
Any suggestions?
Regards, Koen