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MFC HL2380DW. I just replaced toner with a new EBY toner cartridge. Printer works but still shows error message to replace toner. Could this be because I just opened and installed the starter cartridge that came with the printer? When I set the printer up I installed a new high yield cartridge. What can I do?

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    Hey, stackoverflow is a question and answer forum for programming. Your question seems to be about a problem with your printer, try https://superuser.com/ instead – crimson589 Sep 18 '17 at 03:01

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This is part drum reset but as long as you follow the steps correctly it will clear the message of Replace toner (Be aware of step 5) Let me know how you get on.

  1. On the printer, open the front toner compartment door.
  2. The Printer display will read, “Front cover open.”
  3. Press the “Clear” button.
  4. Printer will beep and the display should read, “Replace Drum?”
  5. This is the tricky part, ignore the replace drum instructions. Instead on the keypad type in “*00″.
  6. Display should read, “Accepted”.
  7. Close the toner access door, the printer will initialize and be reset.  
Phani Kumar M
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