5

I've been building a website that uses HTML5 video. I started testing with Browserstack and everything looked good, until I got to Windows 7 IE10. Any video element simply wont load the .mp4 on Browserstack. It just shows a blank screen.

Examples of sites when testing:

http://html5demos.com/video

http://www.videojs.com/

Has anyone experienced this on Browserstack or is this a real Windows 7 IE10 issue?

Taz
  • 154
  • 2
  • 7
  • We're experiencing the same problem. The native player in Win7/IE10 on Browserstack simply does not seem to want to work. (The demos of several popular players do not work.) – simshaun Feb 26 '14 at 22:28
  • I'm seeing this, too. Has anyone tried contacting Browserstack? I'm thinking the issue may be because [Windows Media Player is missing](http://stackoverflow.com/a/17912311/382982) from this VM image. – pdoherty926 Mar 28 '14 at 19:59

3 Answers3

3

I also have the same problem and contacted Browserstack.

They are aware about the problem and looking for a way to fix it (it is not as simple as somebody forgot to install something). Currently it works fine on Win 8 in IE10.

This is not a real issue on windows 7 in IE10.

Salvador Dali
  • 182,715
  • 129
  • 638
  • 708
0

BrowserStack has acknowledged this as an issue when testing IE 10 and 11 on Windows 7.

HTML5 videos work on all remote browsers, with the exception of Internet Explorer 10 and 11 on Windows 7.

Source: https://www.browserstack.com/question/649

HTML5 video does play fine on Windows 7 with IE 10 and 11. I can also confirm Sauce Labs doesn't have any issues playing video.

Blaine
  • 2,153
  • 1
  • 10
  • 16
0

This Problem is not related to Browserstack Win7 IE10 , even on physical machine i am facing this problem . This is due to Content type add these.

If your hosting is served on a Linux/Apache web server, often you can add MIME types to an .htaccess file and upload it to your remote site's root folder.

Video:-

 AddType video/mp4 .mp4 .m4v
 AddType video/ogg .ogv
 AddType video/webm .webm
Ranjeet
  • 6,532
  • 1
  • 11
  • 17