PTT (Turkey)

PTT, an abbreviation for Posta ve Telgraf Teşkilatı (lit. Post and Telegraph Agency), is the national post and telegraph directorate of Turkey. Formerly, the organization was named Posta Telgraf Telefon. After the privatization of the telephone telecommunications service business, the directorate was renamed, keeping its acronym. It is headquartered in Ankara, and is known as TURKISH POST internationally.

IndustryPostal services
Founded23 October 1840 (1840-10-23)
HeadquartersAnkara, Turkey
Key people
Hakan Gülten (General Manager)
Revenue4 billion TL
OwnerTurkey Wealth Fund Ministry of Transport and Infrastructure
Grand Post Office building in Istanbul celebrating the 174th anniversary of foundation.
Mailboxes, used in 1940s by PTT, from PTT Museum- Ankara
A modern PTT post box


On 23 October 1840, during the reign of Abdulmejid I, the Ottoman Ministry of Posts was established. In 1855, the first telegraph service and in 1909 the first telephone service were put into use. In the same year the name of the ministry was changed to Posta Telgraf Telefon ("Posts, Telegraph and Telephone" or PTT for short) a name which was used for 86 years. After the Turkish Republic replaced the Ottoman Empire in 1923, the ministry became a general directorate of the Republic. In 1995 the telephone and other telecommunication services were transferred to newly founded Türk Telekom (which was soon privatized). Accordingly, the directorate was renamed as "Organization of Post and Telegraph" (Turkish: Posta Telgraf Teşkilatı). Thus the former acronym PTT is kept.[1]


The organization consists of

Board of Directors
Director General
4 Deputy directors general
17 departments
Provincial directorates

and some auxiliary units.

The total number of postal offices all over Turkey is about 5,000 as of 2011.

Service figures

In 2020 [2]

  • Accepted post items: 493 million
  • Total revenue: TL 2,917 billion

Service quality

Ptt runs for the ever-growing quality and efficiency with the fully modernized technology. It owns an ISO-9000 Quality Certificate.

The international outbound mail leaves the country within max. 3 days from UPİM (Uluslararası Posta İşleme Merkezi – International Mail Processing Center at the Istanbul Airport (main hub). The most of the mail bags are transported by the state-owned Turkish Airlines (actually 340 destinations). UPİM gives the information on the items sent like the Carrier name, Flight no. and Mail bag no.[3] the item included when the detailed info needed domestically. EDI (Electronic Data Interchange) is provided whenever available.

See also

  • Grand Post Office, Istanbul, built between 1905-1909
  • Istanbul Postal Museum, 2000 established in the Istanbul Grand Post Office building
  • Stamp Museum in Ankara


  1. "Official PTT page". Archived from the original on 2013-04-01. Retrieved 2012-10-09.
  2. "PTT'nin yıllık geliri 4 milyar TL". Türkiye Gazetesi (in Turkish). Retrieved 2022-12-01.
  3. "PTT Adıma Yatan Para Sorgulama Nasıl Yapılır? (2021 GÜNCEL RESİMLİ ANLATIM)". Gazete Banka (in Turkish). Retrieved 2021-03-26.
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